Sweet Emma

SHIPPING

All orders placed on our website are sent from Bali, Indonesia.

ORDERING IN INDONESIA

We offer a flat shipping rate of IDR 25.000 for shipments all-over Indonesia.

ORDERING OUTSIDE INDONESIA

Before making the final payment, all shipping fee will be calculated automatically by DHL during checkout. Please note that the fee varies according to the destination of the package. 
Monsieur Blonde is not responsible for customs/duties attached to your shipment. Please research fees ahead of time so you can budget accordingly. Payment will not be refunded for any shipments that are refused or abandoned by you.

However, we will gladly offer you free shipping if your total amount exceeds USD 250. You will be responsible for all duties & customs charges.

Some orders may incur a customs or import duty charge. Monsieur Blonde does not have any control over these charges or is unable to advise what they will be, as it is based on your own country’s regulations & compliances. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Monsieur Blonde will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned and Monsieur Blonde will not be held responsible for any loss of funds as a result of this occurrence.

DELIVERY

All our orders are sent from Bali / Indonesia.

Most orders will ship out within 2 days of ordering (we do not ship Saturdays and Sundays), however some orders will take 3-4 days to process. Your order will be shipped via DHL with a tracking number, for any destination in the world. An email will be sent enclosing the tracking number, so you can follow each step of the shipment.

Monsieur Blonde is not responsible for customs/duties attached to your shipment. Please research fees ahead of time so you can budget accordingly. Payment will not be refunded for any shipments that are refused or abandoned by you.

You’ve purchased a refined Monsieur Blonde piece, and we love to give you the best experience no matter what the occasion is!

We will carefully arrange each piece in a delicate pink jewellery box with our gold printed logo.

Inside each box, you will find our care instructions and polish cloth to keep your favs safe and tidy!

Velvet or satin pillows, soft wrapping fabric and dry flowers are just the details you don’t expect…

Committed in doing our part toward a plastic-free future, we embrace ecological sustainability; we are trying to minimize the use of plastic bags and wrappings, preferring environmentally friendly or recycled materials as much as we can.

Your order is handled with love and care