SHIPPING

Before making the final payment, all shipping fee will be calculated automatically by DHL, during checkout. Please note that the fee vary according to the destination of the package.
However, we will gladly offer you free shipping if your total amount exceeds USD 250.

 

DELIVERY

All our orders are sent from Bali / Indonesia.

Most orders will ship out within 2 days of ordering (we do not ship Saturdays and Sundays), however some orders will take 3-4 days to process. Your order will be shipped via DHL with a tracking number, for any destination in the world. An email will be sent enclosing the tracking number, so you can follow each step of the shipment.

Monsieur Blonde is not responsible for customs/duties attached to your shipment. Please research fees ahead of time so you can budget accordingly. Payment will not be refunded for any shipments that are refused or abandoned by you.

 

RETURNS & EXCHANGE

It is possible that an item does not match your expectations or you change your mind. For online purchase, you have 15 days to be reimbursed. To request a refund, please send us an email with your name, address, order number, and giving us the reason why you are returning the item at: hello@monsieurblonde.com . Please note that any shipping fee will not be refunded.

If unfortunately, the piece has a default, please send us pictures of it, so we can understand what the problem is. Monsieur Blonde will not take care of any mishandled pieces, but only if an eventual factory fault has occurred.

We are not able to process exchanges at this time. Please place a new order and follow the return instructions for a refund. Orders that are sent back with an exchange request will be refunded.

 

SECURITY POLICY

Monsieur Blonde uses PayPal Payment Gateway for online credit card transactions. PayPal provides a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site are secured payments:

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Monsieur Blonde or any outside party.
  • Your payment for this purchase is processed securely by PayPal
  • PayPal uses industry-leading encryption and fraud prevention tools
  • PayPal do not share your financial information with Monsieur Blonde
  • PayPal will send you a confirmation email when you make a payment
  • All monies are directly transferred from your credit card to the merchant account held by Monsieur Blonde.
 

TERMS & CONDITIONS

In General

Monsieur Blonde (www.monsieurblonde.com) owns and operate this Website.  This document governs your relationship with www.monsieurblonde.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.monsieurblonde.com www.monsieurblonde.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.